The Evaluators Consultancy
The Evaluators Consultancy for rating goods other than real estate is a Qatari Owned Company based in Doha – Qatar. After the deep study of the local market’s demand and its requirement, partners found / and decided to offer their expertise to the customer
service industry in which mystery shopping will be presented to the local market’s different segments through “The Evaluators”.
This entire process is an ongoing cycle of continuous improvement. We will make incremental adjustments throughout all stages of execution and analysis to make sure we consistently deliver the best and most actionable services and solutions possible.
With the help and support of our market research experts and The Evaluators Consultancy Experience in the market and the field, we go through a lengthy but fast study that will enable us analyze your challenges ,we use statistical analysis to interpret findings and quantify connections to the factors that influence performance , development , credibility & honesty …etc which will eventually to guaranteed profitability. The result of this powerful customer experience analysis is actionable insights that empower your organization to drive customer delight and limitless profitability.
The extensive preparation that goes into the design of your program ensures flawless implementation. During this stage, we continuously measure, analyze and improve the key drivers that directly influence customer gratification, advocacy and intent to return.
Measuring performance is essential to enable you to make data-driven decisions that produce sustainable performance improvements and eventually financially profitable.
With a clear and intimate understanding of your challenges, we will draw on an arsenal of proven services, solutions and best practices from industry leaders to successfully design your program. Our services are designed to isolate unique human, digital, and business factors that delight your customers and set your brand apart from your competitors.
In addition, we can integrate data from all parts of your organization to produce consolidated reports that clearly pinpoint strengths and opportunities as measured from a variety of sources. The goal is to uncover which tangible elements of your customers’ experiences are most significantly driving their delight and satisfaction or identify any opportunity for improvement.
Once we understand your aspirations, we begin an intensive fact-gathering and analysis process aimed at fully framing the factors that connect to your challenges and objectives. The scope of this stage varies depending on the complexity of the challenge and the internal information you provide, but it often incorporates the following components:
We always establish a unique business relationship with each of our clients, but each was set differently and in a simple way — with a conversation. With our expertise and experience working across industries, we come to the table with a core understanding of the challenges our clients faces and are asked to tackle.
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